Contact
Always Here
Get in Touch with Our Support Team
We’re committed to making your Belize experience smooth, personalized, and enjoyable. Reach out and start your journey with confidence.
Contact Information
Concierge
Call us at +501-614-8799 for any queries you have.
Email Support
Email us at concierge@mb-mgmt.com for information.
FAQ
Have Questions? We’ve Got Answers
We’ve compiled answers to the most common questions about booking your transfer, our services, and what to expect.
How do I book?
Simply visit our booking page, select the dates and time you want, and follow the steps to complete your reservation.
Can I switch arrival or departure times?
You can contact our team to request a change of date and time. This is a non-refundable ticket once confirmed. If it is not requested to change with at least 24 hours’ notice, we are not responsible to do so. Please contact
reservations@mb-mgmt.com for any assistance required.
How long does the trip take?
Trip takes 20-25 minutes each way depending on the weather.
What is there to do at Secret Beach?
Secret Beach is a vibrant attraction on the western shore of Ambergris Caye. There are numerous restaurants, bars and swimming spots to enjoy along the beach.
What happens if I miss my transfer?
The time and date confirmed is non-refundable within 24 hours of the selected shuttle. If you have any further questions, you can contact